Degraded Performance for Async API Service

Incident Report for Symbl

Resolved

We observed a bottleneck with one of the infrastructure components and fixed it by upgrading it.
This incident has been resolved and all async APIs are fully functional now.

We will be continuing to monitor the situation.

Posted Jul 26, 2022 - 19:19 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 26, 2022 - 18:18 UTC

Update

We are still working on to fix the issue.

Posted Jul 26, 2022 - 16:57 UTC

Investigating

We are currently experiencing degraded performance for our Async API Service.
Our engineers are currently investigating the problem. Please monitor our status page or subscribe to our email updates for continuous updates.

Posted Jul 26, 2022 - 13:36 UTC

This incident affected: Async Text API, Async Video API, and Async Audio API.